Intelligent Automation in Healthcare an untapped opportunity: Dev Singh

So far, 2021 has turned out much better than its predecessor, there’s light at the end of this long tunnel and the Covid-19 vaccines are here. Considering the vaccination progress so far, it seems as if the entire world will be vaccinated by the third quarter of 2021 and things will go back to the way they were. Or should they?

Covid 19 has exposed the glaring inefficiencies in global healthcare systems and has alerted humankind to the importance of efficient and effective healthcare infrastructure across the world. Healthcare continues to be the most inefficient and ineffective industry in the world. We have let the virtuous purpose of improving patient health outcomes, become an excuse for the lack of operational efficiencies and infrastructure lacunas that finally led to so much fracas and confusion at every stage of our Covid-19 fight. A major contributing factor to such inefficiencies is that healthcare continues to be the most tech-laggard sector in the world.

Although IA (Intelligent Automation) is not a fix-all technology, it certainly provides the power to weed out inefficiencies that have long since plagued healthcare. However, it will take a lot of executive will and execution excellence to harness the full potential of intelligent automation technology and improve the health outcome of the nation.