North American MNC Unifies Disparate IT across 12 Countries to Produce Faster Consumer Insights
Industry: Logistics And Transportation
Client Overview:
The client is a well-known North American corporation that deals with Customs Brokerage, Freight Forwarding, Logistics, Consulting and Information Services
The customer has rapidly expanded through global acquisitions, but this expansion has been accompanied by restricted agility due to the difficulties in managing and maintaining numerous data centers with various data analytics, development, and ERP applications.
Expanding Internationally while Maintaining Local Partnerships
The client, which started off as a modest customs broker, has expanded over the course of 35 years to become a multinational customs and logistics service provider with 1,000 personnel spread across 30+ offices worldwide.
In the world of logistics, expansion through mergers and acquisitions is nothing new. However, the leadership recognized that it had to earn its seat at the community table through diligent stewardship of its local offices despite expanding globally. One way to ensure consistency is to make sure local partners can still interact with the customer using well-known technology. Additionally, as the business hires more and more new workers, it searches for fresh and improved methods of integrating various IT systems.
Changing Approach to Technology Adoption for a Promising Future
The client has experienced significant development and success over the years as a result of its presence all over the world despite having only about 30 workers on its IT staff.
The management of the network and data center infrastructure, security, the development of legacy systems, Microsoft Dynamics AX, Microsoft Power BI, web development apps, and certain minor development niches related to its legacy systems are divided among this crew. However, the client anticipated certain difficulties given the amount of workload needed to oversee and manage everything. A change in perspective was necessary to go from an IT model that was inward-looking to one that supports growth.
The Client Was Looking For A Growth Partner
The client desired to be a global leader not only in terms of its services, but also in terms of its technology. To do this they had to move away from legacy systems and toward more international platforms. The customer didn't want to concentrate on the public cloud alone because doing so would have put workload on the IT team to support and maintain the infrastructure.
AiRo's Multi Cloud Migration Method Wins Client’s Trust
The client lessened the impact of acquisitions on local vendors by partnering with AiRo to position itself for future expansion. The customer was assisted by AiRo cloud engineers in developing a technological stack that could be used and maintained no matter where it was needed. Additionally, the technology was created so that the customer wouldn't have to remove legacy systems from a business that they had just acquired.
The Customer Continues to Benefit from AiRo’s Cloud Managed Services
The cloud, application, and infrastructure services, as well as reports that had previously timed out after 1,200 seconds, are now running in only 12.
The Microsoft Dynamics ERP process for the client, together with all supporting custom apps, is presently being migrated and supported by AiRo.
Microsoft Exchange footprint is currently being migrated to Office 365.
The client is also preparing a worldwide data warehouse and a global BI data analytics backbone.
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The AiRo Perspective
The customer was assisted by AiRo cloud engineers in developing a technological stack that could be used and maintained no matter where it was needed.
